How Business Technology Assessments Help Align IT with Business Goals

Business automation and workflow optimization based on SaaS or custom software development are long-lasting trends. The global digital transformation market is growing at a 13% compound annual growth rate, which means more companies are investing in software to support their business operations.

Despite all the benefits, the rapid expansion of technologies doesn't always deliver the expected outcomes. Companies choose wrong stacks or fail to align it with their business goals. Such decisions may result in substantial technology investments that don't pay off as expected.

If that's your case, a business technology assessment can help detect inefficiencies and create a more strategic approach to software infrastructure. Learn the signs you might benefit from a business technology needs assessment and how it is conducted.

What is Business Technology Assessment About?

A business technology assessment evaluates a company's current technology infrastructure, systems, and processes to determine how they align with business goals and identify areas for improvement. A cross-functional team that is usually provided by an external consultancy runs an audit to determine an overall technology health rating, estimated business impact, and major issues. Then, it provides practical recommendations on how to achieve the desired goals, with prioritized changes and short-term vs. long-term initiatives. Despite being comprehensive, a business technology assessment usually covers specific areas for in-depth research.

Measurable Impact of Business Technology Needs Assessment

According to McKinsey research, 57% of respondents at top-quartile organizations stated that their senior tech leaders participate in strategic planning. At bottom-quartile organizations, only 17% do that. Top performers are also more likely to engage digital and business-oriented teams in technology delivery.

This difference illustrates the practical benefits of aligning technology with larger corporate goals and shows why business technology assessment matters. By running an expert audit of their existing systems, companies can:

Learn how to achieve business objectives faster and with fewer resources. Tech assessments map the adopted software systems with your business strategy, eliminating wasteful resource use and making your digital transformation efforts more focused.
Optimize expenses and redistribute the budget more efficiently. Profound analysis identifies unnecessary or underutilized software components to eliminate them or make their operation more efficient. It lets you cut expenses and achieve a higher return on investment.
Strengthen security and prevent regulatory breaches. Audits help detect security vulnerabilities and evaluate compliance with global and industry-specific regulations.
Improve customer experience and quality of services. Such assessments evaluate the impact of technology on customer services, among other things, enabling businesses to improve their offering and strengthen customer loyalty.
Gain a competitive advantage. By operating more efficiently and relying on optimized software systems, you can outperform competitors that use outdated or unsuitable technology.

In other words, business technology assessment can make software-dependent workflows more efficient. By implementing changes and a data-driven approach to software adoption, you streamline the work of in-house teams, boost business performance, and enhance customer service.

Signs Your Company Will Benefit From Business Technology Assessment

The optimal moment to consider technology assessment services is before you plan the next digital transformation and make a considerable investment in technology. Such an audit helps understand the current situation and ensure your tech strategy will help achieve the outlined goals. Here are some other signs it may be the right time to run a business technology needs assessment:

You face regular tech-related complaints from the team and/or customers. If end-users complain about systems being slow, crashing too often, or lacking the necessary features, you need to review them.
You fail to meet your business objectives. The most common roadblocks detected by business technology assessment are outdated systems, redundant tools, low performance, high maintenance costs, and skill gaps. They may prevent you from achieving your business goals and ensuring stable company growth.
You consider adopting new software systems or business workflows. An assessment enables you to define business and functional requirements first, and see whether your existing systems can be upgraded to meet them. Then, you can decide between updating your current software or integrating new solutions, taking into account risks and ROI.
You face limitations because of outdated systems. When technical debt increases and legacy systems hinder scaling, a tech assessment can identify the changes necessary to reduce long-term costs and remove bottlenecks.
You are involved in mergers and acquisitions. Business technology assessments help verify system compatibility, detect duplicate tools, and evaluate integration options beforehand.

Thanks to business technology assessment, you get a more realistic value of software investments. You understand the current position and obtain a clear roadmap to modify or optimize operations based on strategic objectives.

How Business Technology Assessment Helps Meet Business Goals

Learn what business technology assessment is and the signs your company needs it. Achieve business objectives faster and with fewer resources.

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